Introduction

At MedsMonks.com (referred to as “we,” “our,” or “us”), we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, share, use, and safeguard your information when you visit our website, MedsMonks.com, and use our services. This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Global.

Please read this policy carefully. If you disagree with the terms, kindly refrain from accessing our website or using our services.

Information We Collect

 

    • Personal Information
      We may collect personal information that you provide, such as:

    • Contact details: Your name, email address, phone number, and mailing address.

    • Account details: Your username, password, and other credentials to access our services.

    • Personal details: Including gender, hometown, date of birth, and purchase history.

    • Health Information: Details about your health, medical history, or other health-related data, including prescriptions and approval documents.

    • Sensitive Personal Data or Information (SPDI)
      As per the Data Privacy Act, we may collect sensitive information, including:

    • Passwords

    • Medical records and history

    • Non-Personal Information
      We may also collect non-personal data that does not directly identify you, such as:

    • Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, referral URLs, pages visited, and the dates/times of your visits.

    • Cookies and Tracking Data: Data collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect to:

 

    • Provide and Improve Services: Deliver the services you request, enhance user experience, and develop new features.

    • Communicate With You: Send updates, newsletters, and other service-related communications.

    • Manage Your Account: Process transactions and provide customer support.

    • Ensure Security: Protect the security and integrity of our website and services.

    • Comply With Legal Requirements: Fulfill legal obligations under applicable Philippine laws, processes, and regulations.

Disclosure of Your Information

We may share your information with third parties in the following cases:

 

    • Service Providers: Your information may be disclosed to third-party vendors who provide various services on our behalf and are required to follow strict security procedures to safeguard your information.

    • Legal Requirements: We may be required to disclose your information if ordered by a competent court or to comply with applicable laws.

    • Business Transfers: Your information could be shared or transferred if our company is acquired, merged, or sold. This Privacy Policy would bind the new owner.


Security of Your Information

Your information may be protected by administrative, technical, and physical measures under the Data Privacy Act and other relevant standards. However, no system can guarantee 100% protection, and we cannot guarantee the absolute security of your information.


Your Privacy Rights

 

    • Access and Update Your Information: You have the right to access, update, or delete your personal information. You can make changes to your account through the website.

    • Opt-Out of Communications: If you no longer want to receive promotional emails, you can unsubscribe or contact us directly.

    • Data Protection Rights: Under Philippine law, you have the following rights:

       

        • Access, update, or delete your personal information.

        • Correct any inaccurate or incomplete information.

        • Object to the processing of your information.

        • Request that we limit the use of your information.

        • Receive your data in a portable format.

If you wish to exercise any of these rights, please contact us using the details below.


Retention of Information

We will only retain your data for as long as necessary to fulfill the purposes listed in this Privacy Policy or as required by law.


Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If we become aware that we have collected personal data from a child under 18, we will promptly delete that information.


Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Revisions will be posted on this page with the latest revision date. Please check back regularly to stay informed about any changes.


Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@medsmonk.com
Phone: +63 952 488 3302

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